It takes barely fifteen seconds to put into practice my four rules for what I call “warm calling” – a friendlier way to engage someone you’ve never met, i.e. the traditional “cold call.” These rules apply to both live calls and voicemails – or even in person.
Hit the points below and you’ll give yourself the best shot at getting the meeting or follow up you seek.
1) Convey credibility by mentioning a familiar person or institution that connects you. If you don’t have one – find one!
2) State your value proposition: How will interacting with you help this person?
3) Impart urgency and convenience by being prepared to do whatever it takes to meet the other person on his or her own terms.
4) Offer a compromise that secures a definite follow-up at a minimum.
Feeling hazy on any one of those points? Then you’re not ready to make the call! Although all the above rules are important, waiting until you’re ready – in particular, until you truly have something of value to offer and know how to articulate it – may trump them all.
Keith Ferrazzi is Founder and CEO of Ferrazzi Greenlight, where he provides market leaders with advanced strategic consulting and training services to increase company sales and enhance personal careers. Ferrazzi Greenlight strategically leverages the insight of its executives, along with principles from Ferrazzi’s best-selling book, Never Eat Alone. Keith was previously Chief Marketing Officer at Starwood Hotels, where he oversaw marketing activities for global brands including Sheraton, Westin, The Luxury Collection, St. Regis, and W Hotels. Keith also served as Chief Marketing Officer for Deloitte Consulting, where he developed and managed the industry’s first globally integrated marketing organization.