'Zappos' tagged blog posts in My Story

I went to hear Tony Hsieh, CEO of Zappos, as part of the amazing 10 day-long extravaganza in Washington, DC that was Digital Capital Week. Tony talked about how important the brand is to a company’s overall success. If you don’t have a clear sense of your unique value and your people aren’t committed to delivering to that promise, everything about your business will suffer. Tony saw that first hand with...