As a child of the Wonder Years, I don’t quite understand or know how I really feel about my 17-year-old daughter’s senior prom. Living in a suburb of NYC, there is pre prom, prom, after prom, and post prom. All different parties in different locations, which require different outfits.
Having grown up in the city and graduating high school in a post Woodstock age, the thought of dressing up, taking a limo...
In anticipation of reduced income from lost debit swipe fees, banks are already taking away benefits and cancelling debit rewards, disappointing and even angering their customers. There is a better way. Rather than punishing customers, smart, customer-focused banks can take up the challenge to actually optimize and solidify customer loyalty and relationships .
So far, however, we’ve seen the opposite. Banks, through their debit rewards programs, have been already driving customer...
